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🔒 NOVA LOAD — PRIVACY POLICY
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At Nova Load 💎, your privacy and security are important to us. This Privacy Policy explains how we collect, use, and protect your information when using our website and services.

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🔹 1. INFORMATION WE COLLECT

We may collect the following information:

👤 Personal Information
• Name, email, phone number, and account details

💳 Payment Information
• Transaction IDs and payment methods
• We NEVER store wallet PINs or full card details

📊 Usage Information
• Device type, browser, IP address, and website activity for analytics and security purposes

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🔹 2. HOW WE USE YOUR DATA

Your information helps us to:

✅ Process orders and game top-ups
✅ Verify payments and refunds
✅ Improve website performance and user experience
✅ Prevent fraud and unauthorized activity
✅ Send offers or updates (only if you agree)

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🔹 3. DATA SECURITY

Nova Load uses secure systems, encryption, and access protection to keep your data safe from unauthorized access, misuse, or loss.

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🔹 4. INFORMATION SHARING

🚫 We do NOT sell your personal data.

We may share limited information only with trusted services for:
✔ Payment processing
✔ Order delivery
✔ Legal compliance
✔ Customer support and dispute handling

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🔹 5. COOKIES POLICY

Nova Load uses cookies to improve your browsing experience, save preferences, and analyze traffic.

You can disable cookies anytime through your browser settings.

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🔹 6. YOUR RIGHTS

You have the right to:

✔ View your personal data
✔ Request updates or corrections
✔ Request account or data deletion
✔ Opt-out of promotional messages anytime

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🔹 7. THIRD-PARTY LINKS

Our website may contain links to external websites or services. Nova Load is not responsible for the privacy or security practices of third-party platforms.

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🔹 8. DATA RETENTION

We keep customer data only as long as necessary for:
📌 Providing services
📌 Legal requirements
📌 Payment verification
📌 Resolving disputes

Unused or unnecessary data is securely deleted.

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🔹 9. AGE RESTRICTION

Nova Load services are intended for users aged 18 or older.

If anyone under 18 uses our platform, purchases, or services, it will be considered done with guardian permission and under their own responsibility.

Nova Load will not be responsible for:
❌ Unauthorized purchases by minors
❌ Financial loss caused by underage users
❌ Misuse of payment accounts or wallets

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🔹 10. POLICY UPDATES

Nova Load may update this Privacy Policy anytime without prior notice.

Continued use of our platform means you accept all updated policies.

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🔹 11. CONTACT & SUPPORT

📩 For questions, concerns, or support requests, contact Nova Load through our official support channels.

Please include:
✔ Order ID
✔ Username / UID
✔ Transaction Details

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❤️ Thank You for Trusting Nova Load 🇳🇵

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